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All original product is sealed or brand new condition. However, if an item is defective (sealed and unused) Please send us proof of item and we will be happy to exchange the defective copy for a replacement of the same item within the first week after receiving the return item from you. If a replacement isn't available, we will offer you a store credit or refund (your choice). There will not be a shipping charge for this exchange.

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If items are not delivered because you gave us incorrect information, or because your post office was unable to deliver the package because there was no-one to receive it, We will refund you for the cost of the items only, but not for the postage charges. Provided the items are still available, we can re-send the items at your request one time only and you will have to pay all shipping fees.

Requests for refunds must be made within 30 days of the purchase date. We will not refund after such date for any reason whatsoever.

All items must be in original condition and show no signs of use, and must be returned in original vendor packaging.

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Please make sure you pack your return securely. If an item is returned to us in an unsuitable condition due to poor packaging then we may have to send it back to you without a refund.